posted this on March 23, 2012, 5:27 PM
Your support team consists of Student Advisors and Instructors:
Student Advisors: These key team members mentor students and provide academic advising support as students develop and personalize their study and degree plans. They are the first point of contact for helping students successfully complete their programs and resolving issues involving their program of study, student accounts, and any concerns they may have. Student Advisors are required by University policy to answer student inquiries within 24 hours during the work week and within 48 hours on the weekend.
Teaching Faculty/Instructors: NCU's Instructors are fully committed to student success. At other universities, teaching faculty have a wide variety of responsibilities, such as the requirement to conduct research, the expectation that they will present at conferences and publish papers, and other roles such as grading and supporting student clubs. An average college instructor spends only 4-6 hours per week working directly with students. NCU's Instructors' sole responsibility is to teach: they spend 32 hours per week working directly with students, helping them to better understand their coursework, and supporting them when they struggle academically. Instructors are subject matter experts in their assigned courses and, as such, identify, evaluate and create learning resources across a variety of media to ensure that students with different learning styles will be successful. They are the principal resource to answer academic questions about particular courses and help students successfully complete their courses and academic program. Instructors are required by University policy to answer student inquiries within 24 hours during the work week and within 48 hours on the weekend.